Official Verification
Chinese
VERIFY INDEPENDENTLY

Official Verification Channels

Do not rely on WhatsApp, Telegram, presentations or social media as final proof. Verify important company, investment, banking and regulatory claims directly with the relevant official body.

BANKING AND FINANCIAL CONSUMER CHECKS

Bank Negara Malaysia (BNM)

BNMTELELINK: 1-300-88-5465
Operating hours: Monday–Friday, 9:00am–5:00pm (excluding public holidays)

Financial Consumer Alert List ↗

BNM Enquiry / eLINK ↗

SECURITIES AND INVESTMENT CHECKS

Securities Commission Malaysia (SC)

Main line: +603-6204 8000

SC Complaint / Whistleblowing ↗

Investor Alert List ↗

POLICE AND SCAM CHECKS

Royal Malaysia Police (PDRM / CCID)

Use Semak Mule to check whether a bank account or telephone number has been linked to reported scams.

CCID Semak Mule Portal ↗

PDRM Scam Alert ↗

URGENT SCAM ASSISTANCE

National Scam Response Centre (NSRC)

Hotline: 997
If a financial scam or suspicious transfer has just occurred, contact 997 and the relevant bank as soon as possible.

NSRC Information ↗

CONSUMER COMPLAINTS

Ministry of Domestic Trade and Cost of Living (KPDN)

Call Centre: 1-800-886-800
WhatsApp: 019-848 8000
Email: e-aduan@kpdn.gov.my

KPDN e-Aduan Complaint Portal ↗

COMPANY REGISTRATION AND RECORDS

Companies Commission of Malaysia (SSM)

Customer Care: +603-7721 4000
Main line: +603-2299 4400
Email: enquiry@ssm.com.my

SSM Company Services ↗

COMMUNICATIONS AND ONLINE CONTENT

Malaysian Communications and Multimedia Commission (MCMC)

Complaint hotline: 1-800-188-030

MCMC ↗